WHAT IS IT
- The electronic wallet is a feature of the Opera4U app, a sort of rechargeable virtual current account, which is used to pay for meals in university canteens.
- The transactions, the residual credit, and the meals consumed by the user are all recorded in the electronic wallet
HOW IT WORKS
- it works through a user identification barcode, which appears by clicking on the name in the Opera4U app.
FROM WHEN WILL IT BE ACTIVE
The wallet will be active starting from July 2025, but during the initial period, it will be possible to use both methods (the current method and the wallet).
HOW TO TOP UP
- The electronic wallet can be recharged with a credit card or prepaid card.
- Charging is done via the Opera4U App with online payment (commission fees apply) OR at the cashier (no fees, minimum amount 20 euros).
- Please remember that, if the credit balance is zero, meals cannot be consumed.
Please note: The payment processing times may vary (i.e. the credit reloaded may not be immediately available for payment of the meal), so it is advisable to proceed with the loading well in advance.
WHAT TO DO IN THE EVENT OF MALFUNCTIONING
- In the event of malfunctioning, open a ticket on the Opera Universitaria website in the "contact us" section, selecting "IT" from the "Department" drop-down menu.
