The Mediation Office offers ongoing support to residents throughout their stay, fostering a relaxed atmosphere and a peaceful social life within the facilities. The service is based on the themes of inclusion and tolerance, and understanding different lifestyles and models.

Residents of Opera Universitaria facilities can contact the Mediation Office at any time: mediators support them with daily issues and conflict resolution, and provide requested information or direct them to the appropriate offices/agencies.

The mediation service trains residents and provides them with accurate information regarding community life, facility management and the common good, waste separation, and the various services Opera Universitaria offers.